Software doesn’t end at launch

Software needs monitoring, updates, and new work after it ships to stay fast, secure, and useful. I offer ongoing support so that work gets done while you run the business.

What’s included

• Performance monitoring: Uptime tracking, response time alerts, and error logging so issues are caught before users notice
• Security updates: Regular dependency patches, vulnerability scanning, and security header audits
• Bug fixes: Priority resolution for production issues with clear SLAs
• Feature iteration: Ongoing development in focused sprints to evolve your product based on user feedback
• Infrastructure management: Server updates, SSL renewals, database optimization, and backup verification

How it works

I offer monthly retainer plans scaled to your needs. Each plan includes a set number of development hours, priority support access, and regular health check reports. You work directly with me, not a ticket queue. If you need ongoing feature development rather than upkeep, see how fractional engineering retainers work.

Retainer tiers

• Essential: Monitoring, security patches, and critical bug fixes. Best for stable products that need reliable upkeep.
• Growth: Everything in Essential, plus feature development hours and monthly strategy calls. Best for products actively evolving.
• Scale: Dedicated development capacity, priority SLA, and architectural guidance. Best for products with high traffic or complex requirements.

Use cases

• Post-launch support for applications I’ve built
• Takeover maintenance of existing codebases from previous development teams
• Ongoing feature development for SaaS products iterating on user feedback
• Emergency response for production incidents on critical business applications